If you forget your Simonson website username and/or password, just click on Forgot Password. You’ll be prompted to fill in the e-mail address you used when you signed up, and your username, along with a new password, will be sent to you at that address. Just copy that password and paste it in, and you should be able to log in easily. (Once you’ve done that, you have the option of going to your My Account page and changing your password to something easier to remember.)
A REALLY EASY SOLUTION: CREATE A NEW ACCOUNT
If you have any difficulties beyond this, and it just seems like way too much trouble to try to sort it out, there’s an easy fix: simply create a new account and use that one from now on. One catch is that to do that, you’ll have to use a different e-mail address. If you’d like to use the same e-mail address, just send us an e-mail and we can delete your sign-in information at this end. Then you can set up your new account using any e-mail address you want.